OBS is a market-leading outsourced services provider, specialising in the finance and banking sectors. We understand the challenges brokers, intermediaries, and lenders face: how to drive down costs, scale resources and technology to support changing needs and goals, and deliver consistent, compelling client experiences.
OBS solutions are backed by deep industry knowledge and hands-on experience:
Australian-owned with worldwide support
Offices in Australia, the Philippines, the United States and the United Kingdom
A team of over 1200 Staff
Australian Privacy Principles (APP), GDPR compliance, and international security standards (ISO 27001).
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Steve Evans
FOUNDER AND DIRECTOR
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Brett McMurrick
FOUNDER AND DIRECTOR
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Sean Devitt
HEAD OF SALES
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Cara Abad
OPERATIONS MANAGER
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Gerard Loarson
GROUP IT MANAGER
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Outsource Broker Support Team
Memberships and Associations
With decades of experience in IT, staffing, broad outsourcing, Finance & banking, we built OBS to take advantage of an outsource delivery model closely aligned with onshore client management.
We take the complexity out of compliance
Outsource Broker Support is delivered under strict privacy, security and compliance regulations: EU General Data Protection Regulation (GDPR), international security standards (ISO 27001) and the Australian Privacy Principles (APP).
Outsource Broker Support (OBS) services are easy to implement, cost effective and drive real bottom line results. Effective from one staff member to large teams, offering flexibility to scale up or down, execution is set on delivering improvements in quality and performance.
Due to the high levels of English proficiency in the Philippines, OBS can offer roles across customer service, lead generation, digital marketing, IT & software development, design, content management, finance and any type of back office processing.