OBSupport does offshoring differently.

More than ever before, businesses need flexibility to expand and restructure teams at pace – but Australia’s rising employment costs and skills shortages make it hard. Our approach solves these challenges. We partner with companies to identify roles that can be more efficiently delivered by remote talent, at lower rates.

Our flexible model allows you to augment your core team with highly-skilled, offshore employees – managed by you, employed by us. We help onboard your new team members and take care of all IT security, HR, legal, and workplace facilities requirements. From recruiting one person to building a large team, we’ll connect you with experienced, ready-now resources. Scale up or down, easily.

We call this Integrated Resourcing.

Service Solutions

Working better together

From one person to large teams, we connect our clients with ready-now, hand-selected talent through industry-standard employee lease agreements.

We help our clients onboard their new team members and then hand over day-to-day management responsibilities.We take care of all HR, legal, security, compliance and facilities requirements.

OBSupport does offshoring differently. Our approach reduces set up time, requires less investment and offers much greater flexibility. Because we’re passionate about sourcing and placing the right-fit person for every role, we don’t believe in lock-in employee lease contracts.

Services

Consultancy Services

Our consultancy practice specialises in developing offshore capability strategies that remove inefficiencies, streamline operations and expand team capacity at a lower cost.

While we excel at hand-selecting great talent for specific roles, we also love getting granular with business operations: we’ll assess your core functions and identify “processes within processes” that could be delivered more efficiently by offshore talent. We also provide cost-benefit analysis, budget projections and transition plans.

Sustainable offshoring solutions don’t aim to ‘offload’ roles or work. Nor is it about bulk hiring of rote resource, managed at arms-length on rigid contractual terms.

Innovative companies use technology to scale and we believe resourcing should the same: you need flexibility to scale up, scale down or access different skills at speed.

Talent Recruitment Services

We’ll help you access university-educated, experienced talent and seamlessly integrate them with your onshore teams. This means you can augment your onshore capability with skilled remote team members, working directly for you and managed by you, based in our Manila offices.

OBSupport sourcing is tailored specifically to job descriptions we create in partnership with you. We hand-pick candidates, but you can make the final decision on your new team member.
The right offshoring strategy can reduce your operational costs by up to 65%. Our approach reduces set-up time, requires less investment and offers much greater flexibility.

Due to the high level of English proficiency in the Philippines, we offer roles across all aspects of financial services, including broker & para planning support, accounting functions and collections management and a range of back & front office processing functions.

Payroll and Human Resources

OBSupport manages all payroll and associated Human Resource requirements for Manila-based talent, ensuring employees are set up for success and able to thrive in a positive workplace culture.

  • Employment contracts
  • Management of labour laws and employee benefits
  • Payroll with biometric sign-in reporting
  • Performance management guidance
  • Occupational Health and Safety

Workplace Environment

Our Manila-based workplaces are contemporary, professional environments, supported by excellent technology infrastructure. All facilities are managed by OBSupport:

  • Tier 1, PEZA-compliant building facilities
  • 24x7x365 secure access
  • Modern desktop PCs with high speed links
  • Training and meeting rooms with video conference facilities
  • Onsite IT and HR Support
  • Staff break-out areas

We take the complexity out of compliance.

OBSupport Business Offshoring Solutions are delivered under strict privacy, security and compliance regulations: EU General Data Protection Regulation (GDPR), international security standards (ISO 27001) and the Australian Privacy Principles (APP).